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Shutterfly customer cries foul over Groupon deal

Legal NewsLine is reporting an Illinois woman is suing photo personalization leader Shutterfly Inc. for deceptive Groupon advertising practices. The article states Megan Taylor, individually and on behalf of all those similarly situated filed a complaint Dec. 12, 2017, in the Superior Court of California naming Shutterfly and “Does 1 through 50” in alleged violations of the California Consumers Legal Remedies Act, breach of contract and other counts.

“According to the complaint, the plaintiff alleges that on Nov. 15, 2017, she received an email advertisement from Groupon advertising that if a customer purchased the advertised deal, the customer would receive a fixed dollar credit to be used to purchase products on the defendant’s website in the future,” the article said. “She alleges instead the Shutterfly Groupon deal was not a credit but was merely a promotional code that could not be combined with any other sales or promotions offered on the Shutterfly website, including free shipping codes.”

The plaintiff claims she “did not receive the benefit of their bargain. Specifically, instead of receiving a dollar credit, gift card, coupon or other voucher as promised, plaintiff received a promotional code that could not be combined with any other promotions or sales,” the complaint states.

On Jan. 11, Shutterfly, the defendant removed the case, Superior Court of California case number 17CV320338, to the U.S. District Court for the Northern District of California.


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