Power outage impacts Photobucket over key holiday period

Pioneering photo sharing and storage site Photobucket is still struggling to return to full service after a power outage affected the company around Christmas. The site, which came under new management in June of 2018, has changed its fee structure away from advertising to a paid-storage model. On Dec. 18, Photobucket reported a power outage at its primary data center, advising customers: “Due to the abrupt nature of the outage the equipment that runs the site shut down unexpectedly. The immediate shutdown resulted in systematic issues when the power was restored. Unfortunately, due to this unexpected shutdown, we were also not able to rely on our backup data center resources.”

As of Dec. 24, the company posted on it’s Facebook page:

“Our systems are running through continuous verification processes as they come back online. Unfortunately, this is taking longer than we would like, but we want to confirm everything is cross checked, secure and verified. We do not have a firm completion date, but we are hoping this will be resolved soon. We will report back as progress continues. We apologize for the recent service disruption that you have been experiencing these last few days.”

Uptime monitoring sites like eCommerceBytes and DownDetector, as well as numerous posts to the Photobucket Facebook page, indicate users are still having trouble logging in, seeing their photos and in downloading images.

Emails sent to Photobucket for comment have not yet been responded to.