Exploring Operational Excellence for Business Expansion with Alicia Butler Pierre

Gary Pageau of the Dead Pixels Society talks with Alicia Butler Pierre, the founder, and CEO of Equilibria, Inc., about operational excellence. The conversation revolves around the critical role of operational excellence in business expansion, sharing her company’s unique approach to tackling issues like high turnover, audits, and escalating customer complaints using the Lean Six Sigma framework. The discussion moves beyond just identifying problems, delving into... Read More