ZEISS names KEH exclusive authorized repair partner for North America

KEH Camera announced an exclusive partnership with ZEISS Group where KEH will handle both in-warranty and out-of-warranty repairs for ZEISS photography customers across North America, covering equipment that spans from decades-old legacy lenses to the newest professional optics. ZEISS customers in North America now have one trusted, factory-backed destination for repair. As the exclusive authorized repair partner, KEH technicians receive comprehensive training directly from ZEISS and perform repairs using genuine manufacturer parts, ZEISS-approved calibration tools and procedures. Every repair is designed to meet ZEISS engineering standards, so customers receive service that reflects the same quality as the products themselves.

“Premium camera equipment is built to perform for decades, and repair is core to photographers getting the most out of their tools,” said Glenn Kaufman, chairman and CEO of KEH Camera. “We are honored that ZEISS recognized the quality and scope of our repair capabilities and asked us to serve in this exclusive capacity. And, we are excited to extend our best-in-class standard of care to all the owners of ZEISS lenses, some of the finest optics in the industry. It’s also a natural extension of what KEH has always stood for: keeping great gear in circulation and out of landfills.”

KEH repair capabilities now include ZEISS alongside existing authorized-repair partnerships with Sony and Sigma.

“Because treasured optics require specialized care, we are pleased to partner with KEH Camera who has set the bar for lens repair,” said Tony Wisniewski, senior manager responsible for ZEISS Photography Americas. “We strive to partner with organizations that provide excellent customer support for our products the world over. Be they new or legacy ZEISS cameras and lenses, we are confident that KEH Camera has the skills necessary to provide value to our loyal optics owners, and we look forward to a long partnership.”