Samsung to postpone the launch of the Galaxy Fold

Editors note: Following extensive negative reviews from leading tech bloggers who got an early look at the Samsung Galaxy Fold smartphone, the company has announced it is delaying the release of the pricey phone. Among the complaints were problems with the device’s unique folding screen. Among the scathing reviews:

Gizmodo: Samsung Galaxy Fold Review: A Flawed Start to Something Amazing

Engadget: Galaxy Fold review: A lot of money for a prototype

The Verge: Samsung Galaxy Fold Review: Broken Dream

Tom’s Guide: Galaxy Fold Review: A Bold Bet That Is Not Ready

Below is the Samsung announcement.

We recently unveiled a completely new mobile category: a smartphone using multiple new technologies and materials to create a display that is flexible enough to fold. We are encouraged by the excitement around the Galaxy Fold.

While many reviewers shared with us the vast potential they see, some also showed us how the device needs further improvements that could ensure the best possible user experience.

To fully evaluate this feedback and run further internal tests, we have decided to delay the release of the Galaxy Fold. We plan to announce the release date in the coming weeks.

Initial findings from the inspection of reported issues on the display showed that they could be associated with impact on the top and bottom exposed areas of the hinge. There was also an instance where substances found inside the device affected the display performance.

We will take measures to strengthen the display protection. We will also enhance the guidance on care and use of the display including the protective layer so that our customers get the most out of their Galaxy Fold.

We value the trust our customers place in us and they are always our top priority. Samsung is committed to working closely with customers and partners to move the industry forward. We want to thank them for their patience and understanding.