NRF and Happy Returns Report: 2024 retail Returns to total $890 billion
Returns continue to pose a significant cost for the retail industry, with total returns projected to reach $890 billion in 2024, according to a report released today by the National Retail Federation (NRF) and Happy Returns, a UPS company. Retailers estimate that 16.9% of their annual sales in 2024 will be returned. View the 2024 Consumer Returns in the Retail...
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