NRF/Forrester survey shows merging of physical and digital retail
WASHINGTON, March 14, 2018 – Traditional and online retailing are increasingly intertwined as customers seamlessly shop across touchpoints and the industry uses both platforms to better serve them, according to the annual State of Retail Online study released today by the National Retail Federation and Forrester. “This report shows more than ever that retail is retail regardless of where a...
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