NRF: Retail returns increased to $761 billion in 2021 as a result of overall sales growth
Retailers expect more than $761 billion in merchandise sold last year to be returned by consumers, according to a report released today by the National Retail Federation and Appriss Retail. This accounts for an average of 16.6 percent of total U.S. retail sales, which soared to $4.583 trillion in 2021. “As total retail sales continue to accelerate from sustained consumer...
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